WhatsApp Business Platform Amplify your business communication.
Enhance customer engagement, lead generation, and relationship building with teams of multiple agents on the renowned messaging channel.
Works with the OmnyCom shared inbox 
WhatsApp on OmnyCom
What your team can do with WhatsApp.
Handle WhatsApp alongside every other channel — with the same team, automations and reporting.
- 01
Inbound conversations
Effortlessly handle inbound conversations, guiding customers to the right agent or department.
- 02
Chat management
Swiftly respond to chats, facilitating support tickets or processing orders.
- 03
Supervision & reporting
Supervise conversations and analyze agent performance for optimal outcomes.
- 04
WhatsApp marketing
Utilize WhatsApp for marketing endeavors, from responding to ad campaigns to nurturing leads.
- 05
Marketing analytics
Harness marketing analytics to refine strategies and boost effectiveness.
- 06
Transactional notifications
Send transactional notifications such as appointment reminders and delivery updates.
- 07
Business process integration
Implement WhatsApp seamlessly into your business processes for enhanced efficiency.
Connect WhatsApp to OmnyCom.
Bring WhatsApp conversations into one inbox with the rest of your channels, and let your team and AI assistant pick them up from there.
Book a demo 