Make care more accessible with instant messaging.

Let patients book, reschedule and ask questions over messaging, while your front desk and care teams work from one shared inbox.

HA
Hassan Ali
via WhatsApp
AI on
Hi, can I see a dermatologist this week?
08:47
Hi Hassan! We have openings on Thursday at 9:30 AM and 4:00 PM. Which would you prefer?
AI assistant · 08:47
Thursday 4 PM.
08:48
You're booked for Thursday at 4:00 PM. We'll send a reminder the day before.
AI assistant · 08:48
Type a message…

Healthcare

A smoother experience for patients and staff.

01

Simplify appointments

Reduce phone queues and no-shows.

  • Let patients book and reschedule appointments over chat.
  • Send automated appointment reminders and confirmations.
  • Share pre-visit instructions, forms and directions.
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02

Support patients around the clock

Answer routine questions instantly and route the rest.

  • Automate replies to frequent questions about services, hours and insurance.
  • Route patients to the right department, clinic or language.
  • Escalate urgent requests to staff with a single click.
  • Mask phone numbers and email addresses to protect patient privacy.
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03

Stay connected after the visit

Keep patients engaged in their care.

  • Send follow-up messages and check-up reminders.
  • Broadcast health campaigns and clinic updates to segmented groups.
  • Measure patient satisfaction with CSAT surveys.
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Every channel, one inbox.

Connect the messaging apps and email accounts your customers already use, and manage every conversation from a single platform.

Get started with OmnyCom today.

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