Enhance your email management by combining Outlook with the dynamic messaging capabilities of respond.io.

• Inbound Conversation Management: Greet customers, update them on your availability, or connect them to the right team member or department.
• Chat Interaction: Redirect customers, create support tickets, or finalize their transactions.
• Supervision & Reporting: Evaluate your agents’ performance, oversee all conversations, and intervene as necessary.
• Email Marketing: Develop your leads, send notifications for abandoned carts and newsletters, and promote additional services.
• Marketing Analytics: Analyze the success of your campaigns and plan for enhancements.
• Transactional Notifications: Send reminders for appointments, confirmations of payments, and delivery status updates to your customers.
• Business Process Customization: Tailor Outlook to efficiently meet your business requirements.