IMAP / SMTP Connect any email provider.
Use IMAP and SMTP to connect the mailbox you already have, and manage email alongside every other channel in OmnyCom.
Works with the OmnyCom shared inbox IMAP/SMTP on OmnyCom
What your team can do with IMAP/SMTP.
Handle IMAP/SMTP alongside every other channel — with the same team, automations and reporting.
- 01
Any mailbox
Connect business email from any provider that supports IMAP and SMTP.
- 02
Shared team inbox
Handle email together with chats from every other channel.
- 03
Assignment & routing
Route emails to the right agent or department automatically.
- 04
Unified customer history
See every email and chat for a customer in one place.
- 05
Automation & AI
Automate acknowledgements and replies to common requests.
- 06
Supervision & reporting
Track response times and agent performance across email.
- 07
Business process integration
Connect email to your existing tools and workflows.
Connect IMAP/SMTP to OmnyCom.
Bring IMAP/SMTP conversations into one inbox with the rest of your channels, and let your team and AI assistant pick them up from there.
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