TikTok Turn views into conversations.

Reply to TikTok messages from the same shared inbox as every other channel, and turn the attention your videos get into leads and sales.

Works with the OmnyCom shared inbox
LH
Layla Hassan
via TikTok
AI on
Saw your video! Where can I buy the gift box?
21:14
Hi Layla, thank you! The gift box is available online and in store. Shall I send you the link?
AI assistant · 21:14
Yes please!
21:15
Type a message…

TikTok on OmnyCom

What your team can do with TikTok.

Handle TikTok alongside every other channel — with the same team, automations and reporting.

  1. 01

    Messages in one inbox

    Handle TikTok messages alongside WhatsApp, Instagram, email and every other channel, with one team.

  2. 02

    Video to conversation

    Turn interest from your videos, profile and ads into conversations your team can follow up on.

  3. 03

    Chat management

    Assign conversations, create support tickets or process orders without leaving the chat.

  4. 04

    Automation & AI

    Greet new contacts, answer common questions and qualify leads around the clock.

  5. 05

    Lead capture

    Save TikTok contacts to your customer list and follow up on the channel they prefer.

  6. 06

    Supervision & reporting

    Oversee conversations and measure agent performance.

  7. 07

    Marketing analytics

    See how many conversations come from TikTok and how they convert.

Connect TikTok to OmnyCom.

Bring TikTok conversations into one inbox with the rest of your channels, and let your team and AI assistant pick them up from there.

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TikTok
OmnyCom

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