Facebook Messenger Sell and support on Messenger.
Automate inbound Messenger conversations to drive sales and provide customer support, with a team of agents working from one inbox.
Works with the OmnyCom shared inbox Messenger on OmnyCom
What your team can do with Messenger.
Handle Messenger alongside every other channel — with the same team, automations and reporting.
- 01
Inbound conversations
Welcome customers, share your hours when you are away, or route them to the right team.
- 02
Click-to-Messenger ads
Turn ad clicks into conversations and qualify leads automatically.
- 03
Chat management
Transfer chats, create support tickets or process orders in the conversation.
- 04
Automation & AI
Answer frequent questions instantly and hand over to agents when needed.
- 05
Supervision & reporting
Oversee conversations, track agent performance and step in when required.
- 06
Messenger marketing
Nurture leads, follow up on abandoned carts and promote new offers.
- 07
Business process integration
Connect Messenger to your existing tools and workflows.
Connect Messenger to OmnyCom.
Bring Messenger conversations into one inbox with the rest of your channels, and let your team and AI assistant pick them up from there.
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