WeChat Build relationships on WeChat.
Communicate with your audience, generate leads and build long-lasting customer relationships on WeChat, with a team of agents working from one inbox.
Works with the OmnyCom shared inbox WeChat on OmnyCom
What your team can do with WeChat.
Handle WeChat alongside every other channel — with the same team, automations and reporting.
- 01
Inbound conversations
Welcome followers, share away messages or route them to the right team.
- 02
Chat management
Transfer chats, create support tickets or process orders.
- 03
Lead generation
Capture and qualify leads from your WeChat Official Account.
- 04
Automation & AI
Automate replies to frequent questions around the clock.
- 05
Supervision & reporting
Oversee conversations and measure agent performance.
- 06
WeChat marketing
Nurture leads, share updates and promote new services.
- 07
Business process integration
Adapt WeChat to fit your business processes.
Connect WeChat to OmnyCom.
Bring WeChat conversations into one inbox with the rest of your channels, and let your team and AI assistant pick them up from there.
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