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OmnyCom Chat Commerce

Ditch the channel choas, delight your customers – OmnyCom empowers businesses to deliver exceptional omni channel experiences, boosting customer satisfaction and driving growth.

Increase Revenue Across the Customer Lifecycle

Boost Your Campaigns with Every Platform

  • Elevate visibility and engagement through instant messaging.
  • Transform casual shoppers into loyal customers with targeted messages.
  • Capture, nurture, and convert leads at every stage of the funnel.
  • Automate drip campaigns across multiple channels based on customer actions.
  • Instantly broadcast or schedule special offers for maximum impact.
  • Achieve high open and click-through rates with the right channel selection.
  • Segment customers by past purchases or behavior for effective retargeting

Seize Every Opportunity: Instant Messaging for E-commerce Success

  • Engage customers instantly on messaging apps to close deals or nurture long-term relationships.
  • Utilize data, automation, and analytics to expedite your sales cycle.
  • Drive sales inquiries with targeted click-to-chat ads and links.
  • Integrate ERP or CRMs for real-time data and deals.
  • Automate sales pipeline from qualification to cart recovery.
  • Provide VIP service for high-value clients.
  • Send personalized or bulk notifications for various updates and alerts.

Deliver Exceptional Support: Build Brand Loyalty Across Every Interaction

  • Provide round-the-clock support with automated FAQs and access to human agents.
  • Ensure a seamless customer experience across all messaging channels.
  • Integrate your CRM to streamline ticket creation during conversations.
  • Gain insights into chat performance and agent efficiency through analytics.
  • Automate support processes like escalation and satisfaction surveys.