Accelerate Customer Journeys with
Automotive Chat
Streamline automotive chat for small businesses or franchise dealerships on a unified platform. Utilize instant messaging to scale marketing efforts, shorten sales cycles, and provide tailored support.
Rev up engagement with omnichannel chat
Promote in Prime Spots
Boost car sales with strategic promotions in highly visible locations. Prompt decision-making by enticing customers with cross-platform offers, then engage directly in their messaging inboxes.
- Utilize catalogs and brochures as lead magnets to capture and nurture leads.
- Generate interest in new models or used car deals through controlled information in drip marketing campaigns.
- Segment customers based on interests, past purchases, or behavior for effective retargeting.
- Instantly target audiences with special offers on messaging apps or schedule promotions in advance.
- Maximize engagement by selecting the right channels for high open and click-through rates.
Activate Sales Cruise Control
Leverage messaging apps to build trust swiftly and streamline the sales process. Seamlessly combine automotive chat with customer data, automation, and integrations for smoother deal closures.
- Stimulate sales inquiries through strategic click-to-chat ads, chat links, and QR codes.
- Provide dedicated service routes for high-value clients to enhance VIP experience.
- Automate your sales pipeline from qualification to deal creation for efficiency.
- Integrate existing ERPs or automotive CRMs to access data and generate deals seamlessly during conversations.
- Send personalized or bulk notifications, covering everything from delivery updates to restock alerts.
Enhance Customer Support with Personalized Service
Fuel customer loyalty and increase lifetime value through exceptional after-sales and support experiences.
- Provide 24/7 support with a blend of self-service options like automated FAQs and access to human agents.
- Streamline service reminders, expedite approvals for additional work, and notify customers promptly when their cars are ready for pickup.
- Impress customers with personalized recognition across all channels and ensure agents have access to complete context for each interaction.
- Enable seamless support escalations and intervene promptly if agents encounter challenges.
- Continuously improve support quality by addressing weaknesses identified in chat records, NPS or CSAT ratings, and performance analytics.