Deploy teams of agents to interact with your audience, drive lead generation, and nurture lasting customer relationships on China’s leading messaging channel.

• Inbound Conversation Management: Warmly welcome customers, inform them of your availability, or direct them to the designated agent or department.
• Chat Response Handling: Seamlessly transfer customers, create support tickets, or process their orders.
• Conversation Supervision & Reporting: Assess your agents’ performance, maintain complete oversight of conversations, and intervene when necessary.
• Business Process Customization: Optimize WeChat to align with your business operations.