Integration > Channels

WhatsApp Business Platform

Amplify Your Business Communication

Enhance customer engagement, lead generation, and relationship building with teams of multiple agents on the renowned messaging channel. 

  • Effortlessly handle inbound conversations, guiding customers to the right agent or department.
  • Swiftly OmnyCom to chats, facilitating support tickets or processing orders.
  • Supervise conversations and analyze agent performance for optimal outcomes.
  • Utilize WhatsApp for marketing endeavors, from responding to ad campaigns to nurturing leads.
  • Harness marketing analytics to refine strategies and boost effectiveness.
  • Send transactional notifications such as appointment reminders and delivery updates.
  • Implement WhatsApp seamlessly into your business processes for enhanced efficiency.