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OmnyCom Chat Commerce
Ditch the channel choas, delight your customers – OmnyCom empowers businesses to deliver exceptional omni channel experiences, boosting customer satisfaction and driving growth.
Increase Revenue Across the Customer Lifecycle
Boost Your Campaigns with Every Platform
- Elevate visibility and engagement through instant messaging.
- Transform casual shoppers into loyal customers with targeted messages.
- Capture, nurture, and convert leads at every stage of the funnel.
- Automate drip campaigns across multiple channels based on customer actions.
- Instantly broadcast or schedule special offers for maximum impact.
- Achieve high open and click-through rates with the right channel selection.
- Segment customers by past purchases or behavior for effective retargeting
Seize Every Opportunity: Instant Messaging for E-commerce Success
- Engage customers instantly on messaging apps to close deals or nurture long-term relationships.
- Utilize data, automation, and analytics to expedite your sales cycle.
- Drive sales inquiries with targeted click-to-chat ads and links.
- Integrate ERP or CRMs for real-time data and deals.
- Automate sales pipeline from qualification to cart recovery.
- Provide VIP service for high-value clients.
- Send personalized or bulk notifications for various updates and alerts.
Deliver Exceptional Support: Build Brand Loyalty Across Every Interaction
- Provide round-the-clock support with automated FAQs and access to human agents.
- Ensure a seamless customer experience across all messaging channels.
- Integrate your CRM to streamline ticket creation during conversations.
- Gain insights into chat performance and agent efficiency through analytics.
- Automate support processes like escalation and satisfaction surveys.